Returns & Exchanges
At Earthquake Outdoor Power Equipment, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit or style, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange once the items are inspected.